РУ
HOTEL POLICY/HOUSE RULES
We strive to provide our guests with an exceptionally clean, safe, and friendly hotel experience. The following Hotel Policy/House Rules have been established based on industry standards, management and operational procedures, and our personal experience of owning and operating the George Snow Apartments since 2019. These Hotel Policy/House Rules are considered a part of our reservation agreement with you. As our hotel guest, by reading and signing contract you are agreeing to abide by all of our Hotel Policy/House Rules, terms and conditions, and procedures. These Hotel Policy/House Rules are presented here to help promote our guests’safety and enjoyment and to ensure that each guest is aware of the understandings between the George Snow Apartments and the guest.
100% SMOKE-FREE
George Snow Apartments has been 100% Smoke-Free since opening. For safety and to assure that our facility is not exposed to items or actions that create an odor which is unhealthy and objectionable to our guests and staff, and that is difficult to remove from the air, carpet, walls, and furniture we do not permit smoking tobacco, marijuana, illegal drugs, e-cigarettes, vape pens, vaping, cartridges containing the liquid of nicotine, hookahs, incense, cooking, cigars, candle burning, the use or diffusing of patchouli oil or other strong-smelling plant-based essential oils or synthetic products in our facility. This policy is not intended to stop people from smoking, but to regulate where they smoke and how it affects others. A Designated Smoking Area is provided in the balcony. You need to close the balcony door while smoking and keep the door closed at least two minutes after.
CANDLE, INCENSE, ESSENTIAL OILS:
Candle, incense, essential oils (diffusing, vaporizing, etc.) are prohibited. These items and activities will be treated as smoking, a fine accessed, and the guest may be evicted with no refunds.
COOKING APPLIANCES, COMBUSTIBLES, OR FIREWORKS:
The safety of our guests, staff, and this facility is extremely important to us. Except for the microwave, electric kettle, electric oven, induction cooking panel, refrigerator, kitchenware and other units that the apartment provides, preparation of food in the apartment by any type of your own cooking appliances is prohibited. A minimum fee of $300.00 will be charged for cooking in the apartment, including, but not limited to your own coffee makers, hot plates, toaster ovens, water heaters, rice cookers, combustible, open flame, barbecue grill, burners, heating, or any other item intended for cooking (exception is made only for certified cooking appliance used to cook for infants). Open fires, flames or cooking grills, either charcoal or gas, and fireworks are not allowed anywhere on apartment property (incl. balcony).
GUARANTEED RESERVATIONS:
All reservations must be guaranteed with a valid major credit card. Main guest must be 18 years and older. We accept Visa, Master Card, American Express, and PayPal. After making reservation you need to visit your booking area (https://georgesnow.ge/{YOU_BOOKING_ID}/) and pay online according to reservation agreement terms. For Georgia country residents payments must be made only in Georgian lari (GEL) currecny.
CHECK-IN TIME: 4:00 p.m.
EARLY CHECK-IN/PRE-REGISTRATION:
Early check-in is offered based on availability and can be finally approved only one day before check-in day. If you require a guaranteed check-in for arrival prior to 4 p.m. then Pre-Registration and payment may be required. Please contact us by email to make reservations for Early check-in.
CHECK-IN REQUIREMENTS:
Main guests must be at least 18 years of age to check in at George Snow Apartments. In the interests of security and to prevent fraud, guests are required to confirm their identity by providing their valid government issued photo identification (State driver’s license, passport, etc.) after check-in if required. A valid, signed, and pre-approved credit card in the name of the guest registration is also required if payment was made with credit card. A PayPal account in the name of the guest registration is also required if payment was made with PayPal. It is your responsibility to fully understand the manner in which your bank processes pre-authorizations and charges to your credit/debit card.
GUEST REGISTRATION:
We may require valid contact information from the guest making the reservations including first and last name, address, phone number, and signature. Information regarding your license plate/car description can be requested by New Gudauri management company for security.
CHECK-OUT TIME: Room rental period expires at 11:00 a.m. Additional day charge may apply for late checkout. Late check-out is offered based on availability and can be finally approved only one day before check-out day.
CHECK-OUT PROCEDURE:
Check-out time is 11 a.m. Please left the apartment so that housekeeping may begin cleaning your room as soon as possible. PArking garage door key must be returned and put to the kitchen table or tabletop. If you require a later check-out, please contact us prior to the day of your departure and we will do our best to accommodate your request. Rarelly a charge may apply for late check-out.
SPECIAL REQUESTS:
All special requests are noted on reservations and we will do our best to accommodate.
CHECKS AND CASH:
We do not accept cash at all. Checks can be used in PayPal, but the payment must be cleared before due day for the payment according to the reservation agreement.